HBAA venue members top BDRC’s 2013 Venue Verdict Awards
QHotels, etc.venues, IET Venues and Lord’s Cricket Ground have been named the UK’s number one hotel, conference centre and sporting venue for its exemplary levels of customer satisfaction by BDRC Continental end-of-year assessment.
Recognised as the only industry accreditation scheme based entirely on the voice of the customer, the Venue Verdict Accreditation Programme provides a comprehensive and unbiased measure of service standards in the meetings market.